A man claiming to be a rep from Microsoft Windows called several Darien residents and asked if they were experiencing any computer issues.
Upon receiving such a call on Aug. 17, one resident told the Microsoft phone caller that he indeed was experiencing problems with his computer. The caller asked the man to turn on his computer, but the resident would not comply.
Apparently, he doubted that any company's customer service would be that proactive.
He later asked his neighbors and learned they, too, had received similar phone calls.
These unsolicited calls are designed to gain trust of the residents, according to Darien Police, and if the resident had complied with the request, the caller would then remotely access the computer and access all files including credit card numbers, bank account information, stored passwords and other personal information.
This is a common phishing scam with identity theft.